The second-hand marketplace Users Express Displeasure About Size Updates
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The popular resale platform has updated its sizing categories for women's and children's garments without notifying all shoppers about the modification.
Digital Channels Response
Many shoppers and sellers are posting online claiming that product pages now present a modified sizing category compared to what was initially listed because of the remapping.
The company said the revised method more closely matches other platforms.
The platform has recommended to examine their items and adjust the sizing manually when needed, causing user dissatisfaction.
Measurement Approach Updates
Earlier, the sizes had both one number and one letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was formerly size 12 but now shows as UK 16-18.
Shopper Experiences
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, located in Scotland, explained products she uploaded with size 14 tags were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Manual Updates
Charlotte Lunn, from Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she stated.
Marketplace Information
The app has more than 100 million members, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: earlier, the platform withdrew an update concerning shipment methods after backlash from users.